FREQUENTLY ASKED QUESTIONS / SHIPPING INFORMATION:
WHERE DO YOU SHIP?
We ship most products worldwide.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Most items are in stock and will ship right away. In the rare case that an item is out of stock, we usually ship within 1-3 days. In the case of Leather Bags, as these are hand-made items, if they are not in stock please allow a couple extra days for manufacturing during the busy season. When your order ships, you will receive an email notification with a tracking number.
We keep a large inventory of items on hand, however, we don't always have every item, size, color, and design in stock. In that case, as soon as you place your order, your item is immediately sent to production. Production may take a few days and then your order will ship. Most standard printed-on items such as T-shirts, hoodies, etc. usually ship very quickly, within a few days. Some items like the custom cut & sewn products such as the all-over print T-shirts, leggings, etc. may take up to 5-7 days to be produced. You will receive a tracking number when your order ships. Please allow a few days shipping time.
Our items are proudly Made in the USA.
ESTIMATED DELIVERY TIMES BY PRODUCT:
Motorcycle Parts: 1 - 5 business days (depending on destination)
Standard Printed T-Shirts, Hoodies, Sweatshirts, etc: 4 - 8 business days
Custom cut & Sewn All-Over Printed T-Shirts, Leggings, Swim Suits: 4- 12 business days
WHAT ARE MY PAYMENT OPTIONS?
We accept payments by Visa, Mastercard, and American Express.
HOW SECURE IS YOUR SITE?
Extremely secure. Built with SSL-level certification, your information is safe with us. We do not share or sell your personal information - ever!
CAN I AMEND MY ORDER?
We work to process orders as quickly as possible to make sure you receive them as soon as possible. You can amend your order as much as you like before the order is processed and submitted to us, but after the order is placed online, you will be unable to make amendments to your order.
HOW DO I TRACK MY SHIPMENT?
You can track your shipment via the email we send you when your items ships. Clicking ‘Track my order’ in the email will take you straight to the shipment tracking page where the location of your parcel is updated from dispatch to delivery. Alternatively, enter your tracking number into ‘Track your order’ on our website.
CAN I RETURN AN ITEM?
Yes, we want you to be happy with your purchase from Legendary Cycles! We offer a 30-day return policy. If you're not pleased with your item - send it back for a refund, provided it has not been used or installed and is in new condition. In order to return an item, please contact us at: email@example.com for instructions. You will be responsible for any return shipping charges.
WHAT IF I RECEIVED A DEFECTIVE ITEM?
In the extremely rare case that this may happen, we sincerely apologize, and we will work to correct the issue immediately.
If you discover an issue, please contact us immediately at: firstname.lastname@example.org and provide us with the details.
In very rare occasions, the delivery may take longer than the standard shipping times stated above. Most of the delays are caused by shipment carrier delays or unforeseen events, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.